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General Banking

If you have recently applied as a new member, for an auto loan, credit card, or personal loan, you can click here to check your application status.

Mastercard’s Automatic Billing Updater is a free service participating merchants can use under certain conditions to help reduce declined transactions due to account changes — like new credit or debit card numbers and expiration dates — for card-on-file transactions and automated payments.

What are card-on-file transactions and automated payments?

Card-on-file transactions are payments processed using a card number you’ve stored with a merchant, service provider or website by creating an account and saving your credit or debit card information:

  • Transportation services (ex. Uber or Lyft)
  • Clothing websites
  • Online retailers (Amazon, Wayfair)
  • Movies, music, and eBook download services (Netflix, Pandora)
  • Online payment services (PayPal, Digital Wallet)
  • Prescriptions

Automated payments are recurring payments you set up with a merchant or service provider:

  • Phone Service
  • Cable or television service
  • Utilities
  • Homeowners’ association dues
  • Music subscriptions
  • Magazine subscription
  • Radio subscriptions
  • Gym membership
  • Anti-Virus software
  • Insurance premiums
  • Recurring charitable donations

Is there a fee for the Mastercard Automatic Billing Updater service?
No, there is no fee for this service.

No. Automated Billing Updater is only available to participating merchants, and they can choose the frequency at which they check for updated payment information. To avoid late payments and penalties, you must take steps to ensure your credit or debit card information is updated.

Yes. If you would like to opt out of this service, please call Mission Fed at 800.500.6328 or visit any branch.

Get instant access to your accounts

Maybe you just don’t have time to get to your Mission Fed branch during business hours. Or you like to take care of your finances later in the evening when all is quiet in the house. Mission Fed’s automated account access by phone connects you to your Mission Fed accounts and loans any time you like, 24 hours a day.

What would you like to do today?
Here’s just a partial list of what you can do:

    • Check account balances and transactions
    • Track your Credit Card activity
    • Check your loan balances, history, and payments
    • Stay on top of your ATM transactions, payroll, and ACH history
    • Transfer balances between your accounts
    • Make loan payments

Download the Automated Phone Service User Guide PDF to see everything you can accomplish.

Give it a try now
As a Mission Fed member, you get access, absolutely free. Just call 858.673.0900 locally or outside the U.S., or 800.640.5463 toll free throughout the United States. See how quick and easy it is to take care of your account transactions when and where it’s convenient for you.

Not a member yet?
Apply online today and get all the benefits of Mission Fed membership including instant access to your accounts by phone.

Get personalized service when you use our new ATMs with Video Teller Service available at select locations. Connect with a friendly face from the comfort of your car today!

Using the Drive-Up Video Teller at Mission Fed Video

Convenient and Easy to Use
Simply touch the screen to connect with a Mission Fed teller who will guide you through the process and answer any questions you may have. From making a deposit or cashing a check to opening a new account, our tellers can help you with most transactions and save you a trip inside the branch! (Valid ID required.)

Withdraw cash without a debit card

    • Cash a check (Any coins will be deposited directly into your account.)
    • Make a deposit without a deposit slip
    • Get assistance with basic account inquiries
    • Make a loan payment or transfer funds
    • If you are using the machine after-hours or prefer self-service, just insert your Debit Card and go!

Video Teller Machine Hours and Locations:

Video Teller Service: Monday – Friday 9 am – 5pm; Saturday 9 am – 4pm
ATM Service: Available 24/7
Locations:

  • College Grove, (Drive Up) 3470 College Avenue, San Diego, CA 92115
  • El Cajon, (Drive Up) 270 Fletcher Parkway, El Cajon, CA 92020
  • Escondido, (Drive Up) 1500 E. Valley Parkway, Escondido, CA 92027

You have valuables. Do you know where they are?
If you needed to access to important paperwork and other valuable items in a matter of minutes, could you do it? If you’re looking for a Safe Deposit Box—sometimes called a Safety Deposit Box — Mission Fed is here to help. We know you’re busy — and searching for your important documents when you need them could be time-consuming and frustrating. Keep your valuables in one place. They’ll be easy for you to access during branch hours, and you’ll always know exactly where they are.

You have options. What works best for you?
Here are the Mission Fed branches that offer Safe Deposit Box rentals:

Our Safe Deposit Boxes come in a variety of sizes, so you can choose the one that works best for you. Annual fee per box, listed by size:

  • 3 x 5 = $40.00
  • 5 x 5 = $50.00
  • 3 x 10 = $60.00
  • 5 x 10 = $70.00
  • 10 x 10 = $120.00
  • Lost Key Replacement (each) = $25

Your success is our bottom line — and that includes making sure you have your important belongings organized and accessible when you need them.

Disclosures: Any locksmith fees associated with safe deposit boxes are at the member’s expense. Mission Fed is not an insurer, in any manner, of the contents of the safe deposit boxes including, but not limited to, loss, destruction or value thereof, nor are the contents insured by any agency of the state or federal government. Please refer to the Safe Deposit Box Rental Agreement and Disclosures for additional details.

The fast and easy way to deposit your loose change

Did you know that we have Mission Coin Counters at most of our branches? That means there’s no need for you to count and roll your loose change. It’s a quick and easy way to sort mixed coin fast and accurately — and the Coin Counter does all the work.

As another member benefit, on personal accounts coin processing up to $200 per month, with an annual cap of $1,000 at the Coin Counter machine and Teller Line combined is free. Any amount over $200 per month or $1,000 annually will be charged an 11% fee.

On member business accounts, coin processing over $50 per month at the Coin Counter machine and Teller Line combined will be charged an 11% fee.

So, search your pockets, the bottom of your purse or that bag of accumulated change in the back of your closet. Maybe even crack open that piggy bank. Then bring all that loose change to a Coin Counter at a branch near you:

  • Carlsbad Branch
  • Carmel Mountain Ranch
  • Chula Vista
  • Chula Vista/Telegraph Canyon Branch
  • Chula Vista/Terra Nova Branch
  • Clairemont
  • College Grove
  • El Cajon
  • Encinitas
  • Escondido
  • Imperial Beach
  • La Mesa
  • Mira Mesa West
  • Mission Hills
  • Mission Valley
  • National City
  • Oceanside
  • Poway
  • San Carlos
  • San Marcos
  • Santee
  • Vista

Mission Fed has partnered with Currency Exchange International (CXI) to offer our members a convenient and safe way to purchase foreign currency. CXI is North America’s leading provider of foreign exchange services and a trusted partner with financial institutions around the world.

  • Select from over 80 foreign currencies
  • Have funds delivered straight to your home or pick up funds at a local CXI branch
  • Any unused funds purchased from CXI can be sold back to CXI

Security Awareness and Identity Theft Prevention

Mission Fed will never call, text or email and ask you to provide personal or account information, such as a verification code or account log-in information.

The following information can help you and your loved ones learn more about identity theft protection:

If we discover a suspicious transaction(s), we may contact you and ask that you verify the transaction(s) before they are processed. If we leave you a message and ask you to call us back to verify a transaction(s), we will ask you to call our Card Fraud Detection Department at 888.918.7313. Please make sure we always have your current contact information on file.

To protect yourself, please only discuss your information over the phone during a call received from Mission Fed. If you have any questions, contact our main number at 800.500.6328.

Your Funds Are NCUA Insured
Funds deposited with Mission Fed Credit Union are federally insured by the National Credit Union Administration (NCUA) and backed by the full faith and credit of the U.S. Government. Your deposits are insured to at least $250,000. Deposits in Individual Retirement Accounts (IRAs) are insured separately up to $250,000.

For more information about NCUA Share Insurance Coverage, visit mycreditunion.gov or call the NCUA Insurance Call Center at 800.755.1030.